IT Support & Systems Administrator
// SAIT Networking Focus (4.0 GPA)
// 10+ Years Customer Service Experience
// CompTIA A+ & Azure Fundamentals
// Home Lab: Cisco, Cloudflare, Web & Game Hosting
I turn coffee into closed tickets and robust networks.
Served as the Project Lead for a critical digital transformation initiative supporting a 100-user call center. The project aimed to eliminate single points of failure inherent in legacy on-premise hardware.
I designed a migration to a Microsoft Azure hybrid topology, implementing Azure AD (Entra ID) for centralized identity management and Intune for endpoint compliance. To secure the perimeter, I deployed Palo Alto Next-Gen Firewalls, effectively neutralizing ransomware vectors and achieving 99.99% uptime.
I architected a virtualization strategy to replace an aging, out-of-warranty 8-server environment that was creating daily performance bottlenecks.
My solution consolidated the infrastructure into a compact 3-node cluster: dual Lenovo ThinkSystem SR640 hosts (192GB RAM) and a Synology RS3621xs+ SAN, connected via 10GbE. I configured tiered storage—leveraging RAID 1 NVMe pools for "hot" data like Exchange/SQL, and HDD arrays for archives. This reduced the physical footprint by over 60% and enabled vSphere High Availability (HA) to ensure business continuity.
I treat my home network like a small business environment. It’s my personal sandbox for testing enterprise concepts, breaking configurations, and validating backups before I ever touch a production system.
Comprehensive breakdown of components: CPUs, memory hierarchies, PSUs, and safe assembly protocols.
Mastery of OS deployment, multi-boot configurations, clean installs, and patch management strategies.
Wattage calculation for high-performance builds and implementation of effective thermal solutions.
Systematic troubleshooting for mobile and desktop hardware, utilizing diagnostic software and hardware tools.
Deep dive into OSI & TCP/IP models, network topologies, and the physics of data communication.
Efficient IPv4/IPv6 addressing, VLSM, and CIDR to design scalable logical network architectures.
Configuration of OSPF/RIP, VLAN segmentation, and Inter-VLAN routing on enterprise gear.
Extensive packet tracing and topology design using Cisco Packet Tracer for real-world scenarios.
Analysis of SAN, NAS, and DAS systems with RAID optimization for performance and redundancy.
Deployed ESXi hosts, vCenter Server, and managed licensing and VM lifecycles.
Configuration of vSwitches, Port Groups, and VMkernel adapters for segmented traffic flow.
Implementation of IP storage protocols to connect virtual hosts to shared storage pools.
History of Unix/Linux, kernel components, and open-source licensing models.
File manipulation, piping, grep/sed, process management (ps/top), and permissions.
User/Group management, disk partitioning, package managers, and SSH configuration.
root@server:~# Configured GNOME GUI, managed X Window systems, and automated tasks via Bash scripting.
Unattended installs, WSUS patch management, and performance tuning.
Promoted Domain Controllers, designed OU structures, and managed Security Groups.
Deployed DNS zones, DHCP failover scopes, and NAT routing.
Enforced security baselines, mapped drives, and managed RBAC via GPO.
Optimized OSPF, EIGRP, and BGP with route redistribution and load balancing strategies.
FHRP implementation (HSRP, VRRP, GLBP) to ensure network redundancy and zero downtime.
Role-Based Access Control, Multi-Factor Authentication, and device hardening.
SNMP, Syslog, and SPAN port configuration for real-time traffic analysis.
Introduction to SDN, Python scripting for networks, and Ansible playbooks.
Open for Work: Currently accepting new tickets (Job Opportunities) for SysAdmin & Support roles.